Returns & issues

Report within 7 days of delivery

If you receive the wrong item or a defective item, use Track order to raise a request within 7 days of the recorded delivery date. Keep the item, packaging, order ID and clear photos of the issue.

YASHNET will review the request and contact you on WhatsApp about pickup, replacement or refund. Do not send an item back before receiving instructions.

For other order problems or rights available under applicable law, contact YASHNET on WhatsApp. This page does not limit statutory consumer rights.